Privacy Policy

Information We Collect

When you interact with burstinglgt's blockchain data analysis services, we collect specific information to provide you with accurate monitoring and insights. This includes technical data from your blockchain queries, account credentials you provide for dashboard access, and communication records when you contact our support team.

How We Use Your Information

Your data serves specific purposes within our blockchain analysis platform. We don't sell personal information or use it for unrelated marketing campaigns. Instead, everything we collect directly supports the services you've requested from us.

• Providing real-time blockchain monitoring and analysis reports
• Maintaining secure access to your personalized dashboard
• Sending relevant service notifications and security alerts
• Improving our analysis algorithms based on anonymized usage patterns
• Responding to your support requests and technical questions
• Complying with legal requirements under Thai data protection laws

Data Storage and Security

We store your information using industry-standard security practices tailored for financial technology services. Our servers are located in secure data centers with multiple layers of protection, including encryption at rest and in transit.

Access to your personal information is restricted to authorized team members who need it to provide your services. We maintain detailed access logs and require all staff to sign confidentiality agreements specific to blockchain data handling.

Your Rights and Control

Under Thai personal data protection regulations, you have specific rights regarding your information. These aren't just legal requirements for us – they're practical tools you can actually use to maintain control over your data.

• Access: Request a complete copy of all personal data we hold about you
• Correction: Update or fix any incorrect information in your account
• Deletion: Have your data removed from our systems (subject to legal retention requirements)
• Portability: Receive your data in a machine-readable format for transfer to another service
• Restriction: Limit how we process your information while maintaining your account
• Objection: Stop certain types of data processing while keeping essential service functions

To exercise any of these rights, contact us directly at help@burstinglgt.com. We'll respond within 30 days and guide you through the specific process for your request. Most account-related changes can be made immediately through your dashboard settings.

Data Sharing and Third Parties

We work with selected service providers to deliver our blockchain analysis platform, but we don't share your personal information unnecessarily. When we do share data, it's limited to what's needed for specific technical functions.

Service Providers We Work With: Cloud infrastructure providers for secure data storage, blockchain node operators for real-time data access, and email service providers for account notifications. Each provider is bound by strict data processing agreements that limit their use of your information.

We never share your data with marketing companies, data brokers, or advertising networks. If legal authorities request information, we'll notify you unless prohibited by law and will only provide the minimum required data after verifying the legitimacy of the request.

Cookies and Tracking

Our platform uses essential cookies to maintain your login session and remember your dashboard preferences. We also use analytics cookies to understand how clients interact with different features, helping us improve the user experience.

Data Retention and Deletion

We keep your information only as long as necessary for providing services or meeting legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements in Thailand.

When you close your account, we'll delete your personal information within 90 days, except for records we're legally required to maintain. Blockchain analysis data is anonymized after 12 months, removing any connection to your identity while preserving anonymized insights for service improvement.

If you want your data deleted before standard retention periods expire, contact us with your specific request. We'll review what can be immediately removed while explaining any legal limitations on deletion timing.

International Data Transfers

While our primary operations are based in Thailand, some of our technical infrastructure partners operate globally. When your data is processed outside Thailand, we ensure appropriate safeguards are in place through contractual protections and technical measures.

Any international transfers comply with Thai data protection requirements and include specific contractual clauses protecting your information. You can request details about where your data is processed and what protections are in place by contacting our privacy team.

Changes to This Policy

We update this privacy policy when we add new features, change how we handle data, or need to comply with new regulations. When changes affect how we use your existing data, we'll email you at least 30 days before implementing the changes.

Minor updates for clarity or contact information changes will be posted here with an updated date. Significant changes that affect your rights or how we process data will require your explicit consent to continue using our services.